How to send a request
Email the address below with your privacy or deletion request. Explain whether it concerns correspondence, DIMENARA data only or, in the future, the entire OMC account. You may include the relevant player identifier and platform, if available.
Do not include passwords, one-time codes or identity documents. Any necessary verification steps will be explained separately for your request.
One game versus the entire account
A request for one game’s data does not automatically cover the shared OMC identity or other games. Deleting an entire OMC account may affect the shared identity, profile and verified linked game records. When OMC ID launches, affected records must be shown before the operation and explicit confirmation obtained.
What happens after a request
Requests are assessed for scope and record ownership. If clarification or further verification is needed, the required steps will be explained. The available action, affected data categories and any records that must be retained, with their reasons, must be identified. Deletion is reported as complete only after it has actually been completed.
No game database or live deletion service is connected, so this page does not show a personal game list, a guaranteed deletion timeframe or an automatic result.